Shipping policy

USPS

$10 USD

Spend $100 and earn FREE standard shipping

Processing Time: 2-5 Business Days

Processing time excludes weekends (Saturday +Sunday) and major holidays.

Expected Arrival: 2-7 Business Days

MTRLSHXT is not liable for missing/stolen packages marked delivered. If you believe your order was mis-delivered or confiscated, we recommend filing a claim with the carrier directly

• Please note: We're not currently set up for reshipment orders and require that a new order is placed with the returned funds once the claim is paid out.
• If an incorrect item is shipped in your order, you must submit a return via email immediately with a photo for proof and request a replacement. Fees will be waived, and a return label will be generated upon approval. Refunds can also be processed for incorrect items free of charge upon approval.
• If an item is damaged/defect, we will replace the item for free upon review of your return request via email. All fees and labels will be waived. We will kindly ask you to upcycle or donate the damaged/defect item.
• For assistance with a carrier claim, please contact our support team at shopmtrlshxt@gmail.com or (954) 595-9335